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PRIVACY POLICY

PRIVACY POLICY

Privacy Policy

Last updated: 2020-11-26 We value your privacy very highly. Please read this Privacy Policy carefully before using the roadhaugs.com Website (the “Website”) operated by Road Haugs Moving & Storage, a(n) Limited Liability Company formed in Charlotte, North Carolina, United States (“us”, “we”, “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you. Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website. By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect

We collect any and all information that you enter on this Website or provide to us by any other form of communication, including, but not limited to electronic mail, regular mail and phone calls. We collect the following information about you:
Category of information Specific piece of information
Identifying information Name
Identifying information Postal / Shipping address
Identifying information Billing address
Identifying information Phone number
Identifying information IP address
Identifying information Email address
Identifying information User provided information about their move.
Commercial information Records of personal property
Internet or other electronic activity Browsing history
Internet or other electronic activity Search history
Internet or other electronic activity Information regarding your interaction with our website or application
Internet or other electronic activity Information regarding your interactions with advertisements

How we may use your information

We may use the information that you provide us for the following:
  • Analytics;
  • Auditing compliance;
  • Auditing transactions that the consumer has entered into;
  • Counting ad impressions to unique visitors;
  • Creating new features;
  • Debugging to identify and repair errors;
  • Detecting security incidents;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Short-term transient use;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Undertaking internal research for technological development and demonstration;
  • Verifying customer information.

Cookies

A cookie is a small piece of data sent from a website and stored on your computer by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The Website can also tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences. This Website collects cookies and may use cookies for reasons including, but not limited to:
  • Analyze our web traffic using an analytics package;
  • Identify if you are signed in to the Website;
  • Test content on the Website;
  • Store information about your preferences;
  • Recognize when you return to the Website.
Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This setting may prevent you from taking full advantage of the Website.

Children’s Privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics Programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Third-Party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Questions

If you have any questions about this Privacy Policy, please contact us by visiting our contact page.

Why People Move With Us

We hired Road Haugs at the last minute to move our 430lb peloton treadmill from the 1st floor of one house to the 2nd floor of another (because other moving companies couldn’t do it) and they did an incredible job. Joe, Marley, and Tony handled our most expensive piece of exercise equipment with such care and skill. I’ll hire Road Haugs for all future moves and will be sure to request Joe, Marley, and Tony to be my designated moving crew. Thank you gentlemen so much!read more
13:23 23 Apr 22
Very professional. Best movers I’ve ever worked with! Great pricing and efficient service.read more
18:36 01 Apr 22
Roadhaugs executed moving my 1928 Steinway M series for the second time. Mine was a tricky move and Shannon and Chris did a fantastic job organizing the move. The actual move itself was even more impressive — timely, quick, high quality process. The wrapping to protect my piano was substantial and beyond my expectation. I am storing the piano temporarily while I complete a delayed renovation due to Covid-19 constraints. Even though it might be a little more expensive , I would not hesitate to hire Roadhaugs to drive the 250 miles to reassemble my piano. My confidence in their expertise is that high.read more
11:04 01 Apr 22
From start to finish our move with Road Haugs was a fantastic experience. They were easy to schedule and pricing was straight forward. The movers showed up on time and we’re incredibly friendly and professional. They did a wonderful job making sure our furniture was wrapped and safety packed in the truck. We even had a very heavy treadmill they moved down a set of stairs to get to the truck for us. We didn’t have a single item damaged and they took great care to not damage any walls or doors in the process. I would absolutely recommend these movers to anyone and we will definitely be using them again for future moves!read more
01:11 01 Apr 22
Working with Shannon the team at Road Haugs was awesome! From the first request for a quote they were very responsive.Scheduling was flexible and easy even though I had to change my date a couple of times.The pricing was very competitive and reasonable.The moving guys were professional and courteous and helpful and efficient! No complaints at all and I highly recommend this company.They took good care of my items. 2 large sofas and an large old rugPickup and delivery both went smoothly.I don’t use checks, so it would be nice if they offered an electronic payment method! That would be the only request. I had to get cash to pay because I didn’t have a check.read more
22:41 30 Mar 22
The two guys showed up on time, and moved everything out of my house with great ease and caution. Super friendly and easy to work with, and very reasonably priced. Will definitely be using these guys again soon!read more
16:17 29 Mar 22
The movers were on time, quick and efficient. I would highly recommend this organization for your moving or storage needs.read more
17:59 08 Mar 22
Joe and Chris were amazing. They took great care with our furniture and were courteous, fun, and fast.read more
21:42 03 Mar 22
Dear Potential Customers, As a recent customer I am sharing with you a note I sent Shannon at Road Haugs. This follows their move of my 100 year-old-plus piano, which I was donating to a small local church. There were a couple of unexpected hiccups on the part of the recipient that really unsettled me and my husband, but I needn’t have worried! Margie and Bill Mullis, Charlotte, NC”Dear Shannan: Last Monday was quite a circus for awhile, but everything worked out — except for the fact that Chris and Marty were probably late for their next appointment! Please let me know if there is an additional charge for their services due to that situation. (There was none!) I am sorry this transfer turned out to be so challenging for us all.”Your movers were both exceptional young men, and were superior in their attitudes and abilities. My congratulations to your firm for having such excellent employees and family! You, personally, handled the entire move graciously and cooperatively, in spite of the many changes prior to the move, and the delay at the destination. You adjusted to each change kindly and efficiently. Thank you all, and we will certainly be using Road Haugs for all our future moving and/or storage needs!”read more
20:49 28 Feb 22
When I moved from Georgia, the movers were disorganized and the cost was outrageous. Road Haugs was above and beyond that experience 100%. The guys were pleasant, friendly, and SO organized and careful. And the cost was way below my expectations as well as being below what I was quoted. I would, without hesitation, recommend this business to anyone who needed efficient and professional movers. Thank you Joe, Chris and Zach!!read more
19:33 24 Feb 22
These guys were great! They moved our furniture into a POD in our driveway so we could refinish our hardwood floors and then back into our house. Both crews were fantastic! Protected our furniture and house. Reliable. Professional. Strong! Definitely recommend!!!!read more
17:27 24 Feb 22
We used Road Haugs for our recent move and they were incredible! They were able to schedule us with very short notice and accommodate multiple pick up locations and we couldn’t be more pleased with everything. The movers were so professional and made our complicated move a breeze. Will definitely be using Road Haugs in the future!read more
14:33 22 Feb 22
Fast, courteous, and professional service. I was incredibly pleased with my experience with Road Haugs. I would definitely recommend them and will use them in the future.read more
19:20 16 Feb 22
The crew was great, timely, and efficient. Had no issues or hiccups whatsoever, and were friendly and made my transition to my new place really smooth. Highly recommend!read more
17:48 09 Feb 22
Right after an ankle reconstruction my wife and i had to move. Roadhaugs went above and beyond to ensure a smooth and easy move. They even put our dining room table together. Value was great and they tookvery few breaks. They are some of the hardest working movers we have had the pleasure to use. I will highly reccomend them to everyone.read more
22:28 20 Dec 21

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About us

Road Haugs Moving & Storage is a small, Charlotte-based moving company owned and operated by a second generation lifelong mover, who grew up in the industry under the tutelage of his father, James F. Haug, the original “Road Haug.”

Google Rating
4.9
Based on 187 reviews

Contact Us

Road Haugs Moving & Storage
2700 Hutchison McDonald Rd Suite A Charlotte, NC 28269

Discover the
Difference
Experienced Professionals
Customer Focused
Peace of Mind
Locally Owned & Operated
Satisfaction Guaranteed

Ready to move you near and far

Local moves

Whether you’re moving down the street or across town, turn to Road Haugs for full-service local moving that takes the stress out of your change of address.

Local Moving

long distance moves

A long-distance move can be complicated & stressful. Let Road Haugs professionals handle the heavy lifting so you can settle into your new home with ease.

Long distance moving