Reviews

Road Haugs Moving & Storage Reviews

Road Haugs Moving & Storage has gained quite the reputation throughout the years as a high-quality moving service. Here is what some of our past customers have had to say about our services.

Jamesia Boyce
Jamesia Boyce
10:58 15 Aug 19
awesome employees did an amazing job for us
Vero Quintana
Vero Quintana
19:18 13 Aug 19
I was very satisfied with my move by Road Haugs. They are expert piano movers and this was the second time they carefully moved my baby grand. Shannon was fantastic at getting everything scheduled and confirmed. Jeff and his team were phenomenal - they protected at-risk corners in my home with moving blankets, they wrapped every piece of furniture with care, they worked without taking any breaks, they stacked everything so neatly to maximize the truck space and ensure safe transport, they worked fast and had great positive attitude, despite the scorching heat outside. Then, after emptying my house and loading the truck, they offloaded and artfully stacked everything into my 10'x20' storage unit! Oh, and they finished early!! If you need quality movers that will really take care of your things and work fast, ask for Jeff's crew!
Vivek Diwanji
Vivek Diwanji
01:58 04 Aug 19
I want to thank Team Road Haugs for a wonderful experience this week - moving from NC to MA. They are very professional and took utmost care of stuff. No damages at all. Thanks again.
Jon Bartholomew
Jon Bartholomew
15:48 27 Jul 19
Really great experience with the team yesterday! Fast, friendly, and allowed my wife and I to take a small break before the unboxing began!
Glenda Holman
Glenda Holman
00:17 21 Jul 19
I have a Perkoff baby grand piano. I recently moved and called Road Haugs to move it for me. I had originally reserved another company that only moved pianos. They came to my home and was there no more than 10 minutes when they announced that they were unable to remove the legs. They said that their boss said the legs are typically impossible to remove on a Perkoff, and to not force taking them off. I appreciate them not continuing. They obviously didn't know what they were doing. These guys recommend I call Road Haugs. Chris and Paul came out the next day and had no problems with removing the legs and took great care in wrapping it and handling the piano. I was closing on the sale of my house in a couple of days and they worked me in their schedule. They were a lifesaver! I am currently living in a rental while building a home and will call them when time to move again. Chris said that in his 5 years of service, he has never had a piano he could not move. I'm glad my piano didn't change his record! Nice folks!
Todd Hendrickson
Todd Hendrickson
20:32 08 Jul 19
Guys are very detail oriented. They took time to protect all our furniture with pads and our new home floors and stairs. All three guys were friendly, hard working guys and we would hire again next time. Thanks again for all your help, we truly appreciate it.
Wilton Connor
Wilton Connor
10:50 28 Jun 19
We are completely satisfied with Road Haugs. We needed to move thinking we would need two companies; one for our grand piano and another for our furniture. Well, Road Haugs does it all. Polite, professional, strong. They know their business but will listen, consider, and advise. If they can move and protect your Steinway, they can move all your stuff. I hope not to move again but if I do it will be with Road Haugs.
Louise Smith
Louise Smith
15:27 21 Jun 19
Well I had a great experience with Road Haugs moving! Three men were sent and as soon as they got there immediately they had me do a walk around with them and show them everything I wanted/needed moved. Once that was over, a little bit of paperwork and they got at it! No messing around! A little bit of polite chit chat here and there but didn't stop, just kept working. Very professional and friendly! As for my quote, it was a great process. Paperwork was sent to evaluate my possible quote. Considering the info I turned it I received my quote, so when the guys finished sooner than expected my quote was adjusted to a lesser amount. Very nice surprise! Went into this expecting one thing (higher quote) and came out with something different (lower dollar amount), whoo hoo!! For me, from beginning to end this was a great experience and would definitely recommend and would use them again myself. Thanks Road Haugs!!
Janis Cross
Janis Cross
15:29 14 Jun 19
Both boxing crew and moving crew worked tirelessly. The move went well. Thanks so much for your hard work!
M J
M J
19:43 06 Jun 19
Very professional, knowledgeable & honest! They’re informative on the moving process & it shows with their in-person consultations! These guys are AWESOME!! Friendly & do work like it’s theirs.. Highly recommended & will beat any of these 2 men and a truck advertisers
jaclyn capwell
jaclyn capwell
00:58 01 Jun 19
Road Haugs is by far the best moving company! Joe and his guys will take great care of you and your belongings! I highly recommend them! From start to finish they were great! And Shannon was always available to answer any questions or concerns I had.
Patricia Hamilton
Patricia Hamilton
18:08 26 May 19
I used Road Haugs for moving and storage. Everyone I dealt with was very professional and very responsive to my questions and needs from start to finish. I also appreciated that they had a third-party vendor available to handle my washer/dryer and television deeds. Most places I spoke with did not have that. I enjoyed working with everyone I spoke with on the phone and met with at my home and would use them again. Thank you for doing a great job.
Christine Robinson
Christine Robinson
00:18 26 May 19
I found Road Haugs through google search and I must say the reviews were correct about this company. Shannon in the office was awesome with taking care of scheduling my move and communicating the estimate!!!.But let me tell you about the team who came out to move me into my new home. Bruce, Garnett and Elijah were the best.These men were punctual, respectful, courteous and took real care of my furniture and home.I dont plan on moving anytime soon but if I have to I will definitely use Road Haugs again.
Coleman Marchin
Coleman Marchin
12:43 25 May 19
Road Haugs is by far one if the best moving companies I’ve ever used. They’re courteous, efficient, and careful. They also seem very organized one the administration end. 5/5 highly recommend.
Amy Waddell
Amy Waddell
12:47 19 May 19
Would suggest to anyone. They were fast and courteous. They were meticulous with every detail.
Maria Lynn Sherrill
Maria Lynn Sherrill
20:57 15 May 19
They guys were absolutely amazing! Very nice and considerate of my home. They were able to move a baby grand piano upstairs! No damage at all to my house or the piano. Maybe some damage to their backs though. I was very impressed. Highly recommend this company!
Tonya Wilson
Tonya Wilson
12:09 08 May 19
They charge too much for their services. They expect Shannon the receptionist to do everything, and come up with answers for the things the movers do. I also had to be fitted in to get my stuff moved from their storage that was in the same city. I still have to find my screws to my mirror that goes to my dresser that's sitting on the floor. I was told to take out the drawers and see if they are in there, OR call the manufacturer to find out what type of screws they were. 1200 dollars paid, BUT I'm just left high and dry. Even if I find them, it's was NOT my responsibility. The movers were nice of course, but I will not recommend this company to anyone that has to move.Update: I would like to express my gratitude to the OWNER who reached out to rectify the situation. He came over to my home personally, went and got the correct screws, and put up my mirror by himself!!!! WOW!!! I was speechless... Thank God for this man. Some of us women do not know anything about furniture, so I am soooo happy right now. And he was very handsome too.... Lol... Thank you Road Haugs😁😁😁
Brian Dixon
Brian Dixon
16:21 15 Apr 19
Exceptional Service and attention to detail. Thank you Road Haugs!
Deborah Allen
Deborah Allen
16:17 10 Apr 19
We moved on April 1. This crew was excellent! I can certainly see why the Piano stores highly recommend them. Tom and his crew really know the moving business very well. They are so professional and customer service oriented. What a fantastic job they did for us. Many thanks. Deborah and Robert Allen
Debra Lucidi Chammas
Debra Lucidi Chammas
13:08 15 Feb 19
We were very happy with Road Haugs. Thomas, David, Charles, Brandon.. super nice guys that did a great job. Would definitely work with them again next time we move. Thank you!
Gregg Miller
Gregg Miller
20:49 11 Feb 19
Great move! Thomas and crew did an outstanding job, on time, under budget, with a positive and upbeat attitude. And no casualties! They were very patient, even when we changed our minds a couple times about locating some things upstairs/downstairs. Thanks for a job well done.
Timothy Barnes
Timothy Barnes
10:13 19 Jan 19
Shannon, Thomas and the crew at Road Haugs are AMAZING! They answered our inquiries faster than anyone else, showed up on time, worked hard, came in under budget, and didn't damage a thing. That is saying a lot since we have a 100 yr old HEAVY piano and wood floors in the new house. They handled everything so well I will be using them again the next time I move. Thanks Road Haugs!
Kathryn Freeman
Kathryn Freeman
17:53 18 Jan 19
Very good experience! The team was professional and pleasant. Very respectful to all persons and property involved. Moved an antique 19th century piano for me ... arrived in perfect condition and was set up perfectly. Bravo! Highly recommend.
Kenneth Kenney
Kenneth Kenney
14:42 12 Dec 18
Great people to work with. Fast, reliable and good communication from start to finish. When I have the need I will use them again and I would highly recommend there services to anyone needing a moving company.
Charlie Earp
Charlie Earp
15:10 06 Dec 18
Typically people reserve reviews for those companies that do them wrong in some way, but I'm happy to say that I'm writing for the opposite reason. Having moved a lot over the years, up and down the east coast, I can honestly say these guys are the absolute best movers I've ever worked with, full stop. Friendly, professional and expert-level in every way. There is a reason the piano stores in town recommend these guys. If you're moving, use these guys. It's that simple.
William Dube
William Dube
11:26 20 Nov 18
Road Haugs is fantastic! I will confidently refer them and hire them again! I coordinated a complicated move for a client and Shannon not only happily obliged our requests, she even suggested other solutions that made their job more challenging and mine easier! The crew was cheerful, hard-working and careful. They were a joy to work with!
Kylie Deal
Kylie Deal
18:39 30 Sep 18
The guys that came out were fantastic, friendly and extremely hard working. The whole experience from Shannon in the office to the men leaving my new home was a 5 star experience, I will definitely be bragging on these folks!!
Marvin Rice Jr
Marvin Rice Jr
00:53 27 Jun 18
Great movers very nice people
Thomas LoMastro
Thomas LoMastro
01:17 26 Jun 18
Thomas and his crew were professional, courteous, efficient and even down right entertaining while they knocked out the job and made it look easy. Road Haugs really came through when we needed them without a single glitch.
Karen HInkle
Karen HInkle
21:26 25 Jun 18
This company was AWESOME!!! We had a wonderful experience with their company from the first call to the last handshake at our new home after they unloaded. They truly went above and beyond for our family and we are beyond pleased! Thank you Road Haugs for giving us a first class move!!!!! Special thanks to Shannon, Bruce, Brandon, Demetrius and Dave!!!!
Chad Lawson
Chad Lawson
18:34 17 May 18
Best of the best! Have used Road Haugs numerous times for piano moving (grand piano) and couldn't be happier. Professional, prompt, courteous and most importantly, meticulous in handling of the pianos. Recently had them unload a 7 foot Steinway grand from a delivery truck and then set up the piano in my studio. They were absolute rockstars and I couldn't be happier with their service. Highly recommend.
Julia Carroll
Julia Carroll
17:03 15 May 18
The set-up was fantastic - very responsive and lots of attention to detail, even with many changes on my end. And the crew the day of the move was great from beginning to end. I would highly recommend Road Haugs Moving to anyone.
Eagle Mom
Eagle Mom
19:14 20 Apr 18
When the owner is part of the crew you can rest assured that extreme care will be taken with moving your belongings and no damage caused to your home. We have relocated 3times and Road Haugs was the BEST mover we worked with. The team is very professional, yet friendly, and accommodating - simply incredible. Being in the customer service industry myself for over 20years, I could tell that this company abides by the phrase, “Customer is King”.
Thomas Geiger
Thomas Geiger
09:54 31 Mar 18
Rhonda Schrader
Rhonda Schrader
00:32 13 Mar 18
They worked with me on difficult scheduling and were able to fit a tight time frame. They were also very kind and considerate on a difficult day. They were very professional and did a great and efficient job. I highly recommend them. Thanks guys.
Bonnie Jaxx
Bonnie Jaxx
03:38 31 Jan 18
They were right on time. Went way above and beyond what we expected. So friendly and professional at the same time. Doing extra things we didn’t expect. Made our move go sooo smoothly . .The office was immediately available by phone and email every time I reached out, every time !USE THEM, YOU WILL NOT BE DISSAPOINTED !
Jackie Saya
Jackie Saya
02:26 09 Jan 18
Road Haugs moved me into my first home this weekend and they went above and beyond to make this experience better than I ever could’ve imagined! The move was smooth and stress-free and they handled all of belongings carefully like their own. The moving team was professional and trustworthy, while being kind and down to earth as well. I will definitely use Road Haugs for any future moves and highly recommend them to all! Thanks Road Haugs!
John Samuel
John Samuel
02:18 22 Dec 17
Shannon and Joe & his crew did a great job in providing a reasonable estimate to move a used piano from Matthews to Waxhaw, NC. They also accommodated a move of a big dining hutch from my garage to the 2nd Floor. The crew was very courteous and professional. They were also extremely careful in moving the piano to the 2nd Floor successfully and around some tight corners with no damage to the walls or my hardwood steps and floors!I would highly recommend them and use there service for future moves.
Jessica Desormo
Jessica Desormo
13:47 02 Dec 17
This was by far the most pleasurable moving experience I have ever had. I didn’t have to lift a finger and get all my belongings were packed with care beyond my expectations. The crew was polite and laid back but still very professional and delivered a high quality service. I move a lot for work and will definitively use them again.
Lindsey Kasten
Lindsey Kasten
14:23 06 Jul 17
We had a wonderful experience with Road Haugs, and I would highly recommend using this company. We have moved many times over the years and this company was one of the best! Joe, the owner, was excellent and provided great communication, reasonable rates, and a professional crew.
Chris Loomis
Chris Loomis
01:08 30 Jun 17
Highly recommended and will use them again.I hired Road Haugs to move my piano long distance and store it until I move into my new house in a couple of months. The two crew members who completed the pick up were very professional and knowledgeable about the proper methods for moving pianos. They came prepared with all of the correct tools for the job which included going down a set of deck stairs and rolling the piano through my backyard. I was very impressed with how efficiently they worked and will certainly spread the good word about Road Haugs.
Shannon Dunn
Shannon Dunn
17:57 03 May 17
Road Haugs, Inc moved my husband and I into our first house. The experience was great! The team was very professional, trustworthy and handed all of our belongings with extra care. I would 100% use them again and recommend them to family and friends. Thanks Road Haugs!
tmp2xx
tmp2xx
01:22 15 Mar 15
Joe and his brother Jeff were both professional in moving me from my old apartment to my new one. He came between the hours given and was careful in protecting my belongings. I didn't have to lift a finger and Joe made sure nothing was scratched and everything was protected with blankets .I've already started letting friends and family know what a wonderful job they did and wound use them 10x over again.Thanks guys for the help and professionalism you both did in making my move stress less.
Renita Nakhle
Renita Nakhle
18:51 27 Feb 15
Joe, his brother and another gentleman helped my fiance and myself move from Mooresville NC to Charlotte NC. They were all extremely helpful, courteous and professional. This is the first time I used movers and it wont be the last time. Joe and his crew were so efficient and did not waste a minute. I was thoroughly impressed. I was alone during the moving process as my fiance was at work and they really helped me a lot! Not only did they move us from mooresville to charlotte they also had to stop in Midland NC to pick up a pool table for us. So they made it all over the place and in the end had smiles on their faces and got it all done just the way i wanted. They really took the time it truly meant a lot. To this day almost 1 year later I am still talking about Road Haugs, Inc. Impressive and efficient is how I describe them!
Allison Skaggs
Allison Skaggs
16:03 28 Jan 15
When it comes time to move, you don’t want just anyone handling your belongings and coming in and out of your home. Joe and his crew from Road Haugs are professional, trustworthy, and dependable. We have used them on several occasions over the past year (both personal and business related, both local and long-distance) and we won’t use anyone else in the future! I feel completely at ease with this company. Even when I am unable to have someone meet them at a location, I trust that they will do their job as if I were present. Joe is responsive and easy to communicate with, from the initial call to set up the move until the last loose ends are tied up. The crew’s organization and attention to detail is fantastic. Road Haugs has done several multi-stop moves for us (the most recent involving five locations) and they exceeded our expectations every time.

“The crew was on time and on point. Fast, friendly courteous service done right.”

Joel H. – Thumbtack.com (01/2018)

 

 

“The guys were fast and courteous. There was a difficult angle actually getting the piano in my house, but they made it look easy.”

Michael F. – Thumbtack.com (02/2017)

 

 

“We had to move out of our lower level to have floors refinished and the Road Haugs Moving & Storage team handled it all very well. They moved an antique piano for us with no issue and a large roll top desk. The customer service and scheduling was great and they held to their quote. Will definitely be calling them to move everything back once the floors are done!”

Tom M.  -Thumbtack.com (06/2017)

 

 

“Very pleased with the professional service we received. Definitely will use this company again!”

Sharon K. – Thumbtack.com (01/2017)

 

 

“Highly recommended and will use them again.

I hired Road Haugs Moving & Storage to move my piano long distance and store it until I move into my new house in a couple of months. The two crew members who completed the pick up were very professional and knowledgeable about the proper methods for moving pianos.

They came prepared with all of the correct tools for the job which included going down a set of deck stairs and rolling the piano through my backyard. I was very impressed with how efficiently they worked and will certainly spread the good word about Road Haugs Moving & Storage.”

– Chris Loomis

 

 

“We had a wonderful experience with Road Haugs Moving & Storage, and I would highly recommend using this company. We have moved many times over the years and this company was one of the best! Joe, the owner, was excellent and provided great communication, reasonable rates, and a professional crew.”

– Lindsey B – Google Reviews

 

 

“Joe and his brother Jeff were both professional in moving me from my old apartment to my new one. He came between the hours given and was careful in protecting my belongings. I didn’t have to lift a finger and Joe made sure nothing was scratched and everything was protected with blankets. I’ve already started letting friends and family know what a wonderful job they did and wound use them 10x over again. Thanks guys for the help and professionalism you both did in making my move stress less.”

– tmp2xx

 

 

“Joe, his brother and another gentleman helped my fiancé and myself move from Mooresville, NC to Charlotte, NC. They were all extremely helpful, courteous and professional. This is the first time I used movers and it won’t be the last time. Joe and his crew were so efficient and did not waste a minute. I was thoroughly impressed. I was alone during the moving process as my fiancé was at work and they really helped me a lot! Not only did they move us from Mooresville to Charlotte they also had to stop in Midland, NC to pick up a pool table for us. So they made it all over the place and in the end had smiles on their faces and got it all done just the way I wanted. They really took the time it truly meant a lot. To this day almost 1 year later I am still talking about Road Haugs Moving & Storage Impressive and efficient is how I describe them!”

Renita Androliakos

 

 

“When it comes time to move, you don’t want just anyone handling your belongings and coming in and out of your home. Joe and his crew from Road Haugs Moving & Storage are professional, trustworthy, and dependable. We have used them on several occasions over the past year (both personal and business related, both local and long-distance) and we won’t use anyone else in the future! I feel completely at ease with this company. Even when I am unable to have someone meet them at a location, I trust that they will do their job as if I were present. Joe is responsive and easy to communicate with, from the initial call to set up the move until the last loose ends are tied up. The crew’s organization and attention to detail is fantastic. Road Haugs Moving & Storage has done several multi-stop moves for us (the most recent involving five locations) and they exceeded our expectations every time.”

Allison Skaggs

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